Last Updated 12/15/2014

General Information
Untangle, Inc. respects the privacy of our customers, business partners and employees. Untangle has therefore established the Untangle Online Privacy Policy (the “Privacy Policy”) that covers the collection and use of personal information that may be collected by Untangle anytime you interact with Untangle, such as when you visit our website, when you use our products and services, or when you contact us by phone, e-mail or online.  Please read the following to assist you in understanding what information we collect, how that information is used and how we safeguard it.

Entities Collecting Personal Information

Personal information on this Site is collected by Untangle, Inc.

Untangle’s address is:

100 W. San Fernando St, Suite 565
San Jose, CA 95113

and its telephone is: +1 (408) 598-4299

What Personal Information We Collect
Untangle may ask you to register and provide information when you place orders on the site for products or services, register products, request information, subscribe to marketing or support materials, download software or online documents, or apply for jobs at Untangle. The types of personal information we collect may include name, address, phone number, e-mail address, user IDs and passwords, contact preferences, educational and employment background, job interest data and the IP Internet address and the URL of the web site that sent you to the Untangle site.  Providing much of this information is voluntary, however please note that we do not allow you to opt out of information that is required for the functionality of our products and services.

How We Use Your Personal Information
Specifically, we use your information to deliver products/services to you, to bill you for products/services you purchased, to communicate with you concerning your account or customer services issues, and to auto-update downloaded Untangle products. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to Untangle through other sources such as trade shows or seminars. In addition, we may use your information to improve the content of our web site, products and services; to alert you to product upgrades, updates and renewal information regarding your product; and to share special offers, product announcements and other new services from Untangle.

Untangle may collect information about the use of the Site; such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Untangle may use this aggregate, non-identifying statistical data for statistical analysis, marketing or similar promotional purposes.

With Whom We Share Personal Information
We may share the information you provide with our business partners acting on our behalf for the uses described above. Untangle may share personal information with our business partners for the sole purpose, and only to the extent needed, to support you.  Business partners are required to keep confidential the personal information received from Untangle and may not use it for any purpose other than as originally intended. We will NOT provide your information to any third party.

Security of Personal Information
Untangle is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Untangle employs industry-standard controls including physical access controls, Internet firewalls, intrusion detection, and network monitoring. In addition, access to sensitive data as defined in this Privacy Policy is limited to those individuals and agents having a need to know.

Links to Non-Untangle Web Sites and Third Parties
The Untangle web site may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Untangle web site. Untangle does not control those sites or their privacy practices, nor endorse or make any representations about third party web sites. We encourage you to review the privacy policy of any company before submitting your personal information.

Updating Your Personal Information and Privacy Preferences
You have the right to access and correct your personal information and privacy preferences at any time. You may access and correct your personal information and privacy preferences (such as whether you wish to receive promotional communications from Untangle) by contacting us at:

Untangle, Inc.
100 W. San Fernando St, Suite 565
San Jose, CA 95113
USA

Telephone: +1 (408) 598-4299

Please include your name, address, and/or e-mail address when you contact us. In your correspondence, please indicate with as much detail as possible the location on this Site where you provided your personal information.

Changes to This Privacy Policy
Untangle will review and update this Privacy Policy periodically. Untangle reserves the right to change our privacy policy at any time and for any reason.