Why Untangle?

We love Untangle, and we think that you will, too. Untangle® was built to make it easier to keep computer networks safe and speedy, and computer users happy and productive.

We’re always trying to work smarter and better so that you can, too. That means we do things a little differently.

Five Reasons Why Untangle is Different

1. Simple is Better2. Open & Powerful3. Support Matters4. Earning Your Trust5. Buying is Easy

We believe that you’ve got other things to do besides administering your multi-function firewall. We’ve tried to make Untangle work flawlessly once it’s installed so that you can simply set it and forget it. You can install a uSeries appliance in your network in less than 10 minutes, even if you’re not versed in every nuance of network management. If you do want to see how things are running, we’ve got a suite of built-in reports that will give you the details.

Our browser-based user interface makes configuration a snap. Because our platform is built on an application model, you can simply drag and drop applications into your virtual rack – customizing to meet the needs of your network and your policy. You’ll get more out of your firewall and your investment – reducing the chance of premature obsolescence.

“Before we had Untangle I spent a lot of time managing the network. Nowadays, I have peace of mind that it is done for me.”
– BGO Architects

Untangle® brings together open source projects in its Lite Package, and proprietary software in its Standard and Premium Packages. We believe this approach gives our engineers and our customers the best of both worlds: the agility of open source and the power of best-of-breed licensed software.

Our superior content filtering capabilities go far beyond competitive products. Untangle Web Filter boasts over 450 million sites in 140 categories, more than Barracuda, Sonicwall, and Fortinet combined. Add in the power of Application Control and the Integrated Rules Engine (IRE), and Untangle® can handle the most challenging applications and protocols.

We also offer remote access management, policy management, web cache and bandwidth control. Premium Package includes two anti-virus options that can even be run together for dual-layered protection. With WAN balancing and failover, we ensure peace of mind even in the event of failure.

Your technology investment is protected by our subscription model, ensuring that you’ll always be up-to-date with virus definitions, content and app lists, patches, improvements and new apps – all included with your subscription.

“Untangle is way ahead of the game, combining all these open source and premium apps into a single multi-function firewall that just works. Untangle was ‘hands-down’ the most cost-effective solution we could find.”
– Pickaway County Sheriff’s Office

Untangle® isn’t just a product. It’s a team of people committed to your success. We stand behind everything we sell, hardware and software, so you’re never alone if you do have a problem. We try our best to make Untangle® easy and intuitive, but we also work hard to document everything we can in our wiki, forums, website and store. If you do want to talk to us, we make that easy, too. Here at Untangle HQ in Sunnyvale, California, our Live Support team is standing by for email and phone support to diagnose any issues or just give you advice. We are there for you from the moment you are considering Untangle through purchase, deployment, renewal and beyond.

“Nobody has ever supported me the way Untangle has. It’s been remarkable.” – Genesis Physicians Group

We know that choosing an edge of network device is a big commitment of time, money and resources, and we want to earn your trust. You can try Untangle® software in your network for free – no credit card needed, no commitment to buy, no need to cancel anything. Just download it, install it on your own hardware, and see how it works. You’ll have all our Premium applications for a 14 day trial, and all of our free applications at no charge to keep and use forever without paying us a dime. You can stick with our software and your own hardware, or buy a complete appliance instead. Because our licensing is subscription-based, you can always choose not to renew if your needs change.

“I am proud to be associated with Untangle.” – Western Seminary

We’re the only multi-function firewall vendor that sells directly to customers from our website. This means you have access to real prices 24-hours a day – not when a salesperson gets back to you. There’s no haggling, negotiating or otherwise jumping through hoops. You can buy software from within the Untangle® virtual rack and have it install the license directly. Or you can buy a software voucher or hardware appliance from our online store.

If you buy Untangle® and realize that you need to adjust your purchase, we’ll work with you to process an upgrade. We’ll also be there to help you with renewals, returns or refunds. Our sales team is always available to help you with your order.

We also know that there will be times when you want Untangle in your network, but maybe don’t want to deal with an installation or maintenance yourself. We have a network of trusted partners worldwide who can help you customize a deployment and maintain your investment. Working with a partner local to you can be a great choice when you are time- or resource-constrained.

“Untangle® gives us everything we need for keeping our staff and students safe, and at a cost about half that of competitors.” – Portland Public Schools