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MSP Program Overview
Program Description
The Untangle MSP Program is designed for Managed Service Providers delivering managed network security solutions to small and medium businesses. Using Untangle allows MSP’s to realize predictable revenue, reduced service delivery costs, and increased customer satisfaction and loyalty. It’s easy to get started.
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10 Great Reasons to Partner with Untangle
1. No Upfront Costs
Untangle offers a variety of licensing options to fit your business model from usage-based, tiered, monthly, and annual subscriptions. Untangle even has a fully featured Hardware-as-a-Service program (US and Canada only) that covers the hardware, support, and replacement in one predictable monthly fee. With Untangle, there are no upfront costs, which helps you manage your cash flow more effectively.
2. Lower Your Overall Cost of Service Delivery
With one low-cost subscription, Untangle consolidates 14 services at the gateway, providing a single place from which to manage and monitor these services. Further, Untangle protects computers from viruses and spyware avoiding hours of support costs to troubleshoot, re-image, and restore data on desktops - as the old saying goes, an ounce of prevention is worth a pound of cure. Untangle is extremely easy to use, lowering your internal training and help desk costs. This lets you preserve your margins and profitably support your clients.
3. Build Your Brand
Untangle is designed to allow you to rebrand the interface, reports, and message screens with your company name and logo. This allows you to offer a unique and differentiated offering that reinforces your brand and separates you from the pack.
4. Multiple Deployment Options
Just like our pricing, Untangle provides a range of deployment options to support your business model. The Untangle XD Server is the most convenient way to get started and can purchased outright or placed for a low monthly fee as part of Untangle's Hardware-as-a-Service program. This small form factor server is plug and play and quiet enough to be placed in the front office. Many of our MSP’s, however, prefer to load the Untangle Platform on their own Intel compatible hardware, including their own branded hardware. This gives them complete control of hardware costs and standardizes hardware across other solutions they offer. Lastly, Untangle can be deployed in VMware, allowing you to bundle other service offerings on a single VMware server.
5. No Proprietary Hardware or Software
Untangle is open source, so, just like the hardware, you are never locked in. If you spend your time on the leading edge, which is probably why you’re an MSP, you will value the freedom to edit, modify, and extend the Untangle platform if needed. Further, the forums provide you with transparency and voice in the development process. If you have not worked with open source products before, we are confident you will find it a truly rewarding and liberating experience.
6. Remote Management and Monitoring
Working remotely is the key to achieving the operational efficiencies necessary to succeed in today’s competitive marketplace. Once installed on the client site, the Untangle server can be managed and monitored remotely. Untangle connects with Level Platform and Kaseya or enable SNMP and Syslog Monitoring to use the network monitoring tool of choice.
7. Reporting
Untangle reporting is easy to set-up, can be customized with your brand, and can be emailed automatically to your client. These reports regularly reinforce the value you deliver and clients love them.
8. Live Phone Support with a Special 800 Number
Untangle knows your time is valuable, so we provide live, US based phone support. Additionally, MSP’s have a dedicated 800 number to ensure the fastest response possible. Email and online support are also available.
9. Dedicated Account Manager
MSP Partners are assigned a dedicated account manager as the single point of contact and will own any business related issues through resolution. The account manager is also available to help you market and grow your business.
10. Market Development Funds
Untangle offers generous MDF funds to help you market and sell more effectively. Your account manager will work with you to develop results-oriented programs to develop new business.
Bottom Line - Untangle is 100% partner focused. Our MSP Program lets you offer high margin network security services that fit your business model!
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