MSP Program Overview

Program Description
The Untangle MSP Program is designed for Managed Service Providers delivering managed network security solutions to small and medium businesses.  Using Untangle allows MSP’s to realize predictable revenue, reduced service delivery costs, and increased customer satisfaction and loyalty.  It’s easy to get started.

Great Reasons to Partner with Untangle

Lower Your Overall Cost of Service Delivery
With one low-cost subscription, Untangle consolidates 16 services at the gateway, providing a single place from which to manage and monitor these services. Further, Untangle protects computers from viruses and spyware avoiding hours of support costs to troubleshoot, re-image, and restore data on desktops - as the old saying goes, an ounce of prevention is worth a pound of cure.  Untangle is extremely easy to use, lowering your internal training and help desk costs. This lets you preserve your margins and profitably support your clients

Earn Recurring Revenue
Earn full margin on all sales and renewal subscriptions.

Build Your Brand
Untangle is designed to allow you to rebrand the interface, reports, and message screens with your company name and logo. This allows you to offer a unique and differentiated offering that reinforces your brand and separates you from the pack. Learn more .

No Proprietary Hardware
Untangle can be deployed on standard Intel compatible hardware. This allows you to standardize and service hardware across your clients and better utilize equipment through its lifecycle.  The Untangle community maintains a Hardware Compatibility List.

No Software Lock-in
Untangle is open source, so, just like the hardware, you are never locked in. If you spend your time on the leading edge, which is probably why you’re an MSP, you will value the freedom to edit, modify, and extend the Untangle platform if needed. Further, the forums provide you with transparency and voice in the development process. If you have not worked with open source products before, we are confident you will find it a truly rewarding and liberating experience.

Remote Management and Monitoring
Working remotely is the key to achieving the operational efficiencies necessary to succeed in today’s competitive marketplace. Once installed on the client site, the Untangle server can be managed and monitored remotely. Untangle connects with Kaseya, N-able, and Level Platforms. You can also enable SNMP and Syslog Monitoring to use the network monitoring tool of choice.

Reporting
Untangle reporting is easy to set-up, can be customized with your brand, and can be emailed automatically to your clients. These reports regularly reinforce the value you deliver and clients love them.

Live Phone Support with a Special 800 Number
Untangle knows your time is valuable, so we provide live, US based phone support. Additionally, you will have a dedicated 800 number to ensure the fastest response possible.  Email and online support are also available.

Bottom Line - Our MSP Program lets you offer high margin network security services that fit your business model!